Erste Bank has once again confirmed its commitment to continuously and diligently improving working conditions, earning the Employer Partner certificate.
Greater autonomy and clearer goals
Throughout the past year, Erste Bank initiated a process of introducing a new way of working, based on agile values and principles that foster a culture of collaboration, adaptability, and continuous learning. With the new way of working, employees gained greater autonomy, clearer goals, and better conditions for developing their skills. As a result, the organization became more flexible, innovative, and focused on efficiently delivering value to customers. From the outset, HR has actively and intensively participated in managing the changes, ensuring a balance between business objectives and the transformation of organizational culture. The focus has been on building leaders and teams and developing their competencies through educational and coaching programs.
Improving development opportunities through feedback
The bank regularly collects feedback and suggestions from employees regarding the selection and onboarding processes. The development of onboarding within the bank is based on a systematic approach, as well as the improvement of all other HR processes that continuously contribute to increasing employee satisfaction with their working conditions. As part of employee development, their feedback regarding the type, duration, and frequency of training is carefully analyzed to ensure development opportunities that meet their current needs. The bank offers numerous internal academies and support from internal trainers, while managers play a key role in knowledge transfer and employee development. Each employee is provided with documented and structured feedback, which serves as guidelines for further progress. The promotion system and criteria are transparently presented, fair, and easily accessible to all employees.
A wide range of benefits
The company’s reward system is transparent and includes a broad spectrum of benefits. The bank regularly conducts employee satisfaction surveys on the reward system and offers more than 30 different financial and non-financial benefits. Comprehensive health initiatives and programs are available to employees and are also extended to their family members. Additionally, initiatives are regularly implemented to prevent burnout and promote a better work-life balance.
