Hrvatska poštanska banka (HPB) has once again confirmed its high standards in the field of human resources and has rightfully received the Employer Partner certificate. This is a leading regional recognition that has, for 20 years, acknowledged organizations that stand out for high-quality HR practices and continuously raise standards in human capital management.
The awarding of such a certificate is an important confirmation of the organization’s strategic focus on sustainable human capital management and the ongoing improvement of the quality of the working environment.
Investing in employees through structured and modern HR practices
HPB systematically invests in employee development through clearly defined recruitment strategies and onboarding processes. At the same time, it continuously encourages the development of managers and experts through various development programs. The Bank also systematically develops future-oriented competencies, with a strong focus on digital skills and leadership capabilities, while recognizing the importance of an empowering organizational culture and sustainable business practices.
The organization fosters a strong culture of continuous feedback, as evidenced by a high-quality performance management system. This quality is further enhanced by the implementation of calibration meetings when setting and evaluating goals, as well as by involving employees in the creation of individual development plans. Special attention is given to the education of managers, who regularly participate in workshops aimed at improving their skills. An increasing number of employees are taking on the roles of mentors and internal trainers, further supporting internal development. In addition, the company actively cares for employee satisfaction through flexible work arrangements and health and well-being initiatives.
We are extremely pleased to receive the leading regional recognition in the field of human capital management for the ninth consecutive year. We continuously introduce new practices and improve existing ones in order to ensure employee well-being and maintain competitiveness in the market. This year, we are particularly focused on the development of organizational culture, which clearly defines how we want to be recognized as a Bank. We have adopted an Organizational Culture Manifesto that promotes intensive collaboration, accountability, and innovation within the given regulatory framework, all with the aim of achieving high levels of customer satisfaction, emphasized Ana Đidara, Executive Director of the Human Capital Management Sector at HPB.
